The people at Prompt were like an extension of my own department. They never promised anything they couldn’t deliver, worked extremely hard to make sure they understood our needs and never once suggested that something we had initially discussed was “out of scope” or would require an additional “customization charge”. Their dedication to helping us succeed was and continues to be incredible.
It is a major achievement to have gotten all employees in the company on an annual automated process from the anniversary date paper processes we had just a couple of years ago!
I’ve gotten lots of great feedback on the system and how user-friendly it is… how everything [our managers] need is available in one place. We’re rockin’ and rollin’ on my end and I really appreciate all the late nights on your end that got us to this point. I’m so grateful we found you all!
The org. recap reports are fantastic. Knowing how complicated they are, it is incredible that you were able to achieve what you have done. I know I say it a lot, but I am grateful!
Starr has worked with the Prompt team to create a performance management system and have always been pleased by their professionalism, positive attitude, and thoughtfulness as we collaborated on creating and refining this important application. After its initial creation, a management change at Starr prompted us to dramatically revise the format in which the system supported by Prompt operated. They explained the issues our new strategic approach created, and were most thoughtful in making suggestions in support of our goals. Their outstanding service and technical understanding of the system were critical in getting the platform redesigned, tested, and launched in time for our corporate review period.
We have been a client of Prompt Inc. for over two years and utilize the PromptPayPlanner software. Prompt Inc. provides an outstanding service that extends well beyond the great products they offer. They are exceptional for responsiveness, professionalism, courtesy and provide superior customer service. The PromptPayPlanner software solution automated an extremely time intensive manual internal process and the software was able to accommodate our complex bonus and merit program(s). The customer service and dedication this company provides to its clients is superb!